OpenClaw for Locksmiths — Automate Dispatch, Invoices, and Parts
How locksmiths use OpenClaw to handle emergency dispatch, job tracking, invoice generation, and parts inventory management.
· Updated March 2026 · 10 min read Use this guide, then keep going
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Locksmith work is demand-driven — calls come at 2 AM, customers are stressed, and you need to dispatch fast and invoice accurately. OpenClaw handles the intake, dispatch, and follow-up so you can focus on the job site.
Emergency Call Intake
# In AGENTS.md
## Service Call Intake
When a service call comes in:
1. Collect: caller name, phone, service address, lock/door type, issue description
2. Categorize urgency:
- Emergency (locked out, break-in): immediate dispatch
- Urgent (broken lock, security concern): same-day
- Standard (rekey, installation): schedule within 3 days
3. Check technician availability from /workspace/locksmith/schedules.csv
4. Provide ETA immediately
5. Text caller technician name and ETAJob Tracking Template
// /workspace/locksmith/jobs/job-template.json
{
"job_id": "JOB-YYYY-NNNN",
"customer": { "name": "", "phone": "", "address": "" },
"service_type": "",
"tech_assigned": "",
"dispatch_time": "",
"arrival_time": "",
"completion_time": "",
"parts_used": [],
"labor_minutes": 0,
"total_billed": 0
}Invoice Generation
// /workspace/locksmith/pricing.json
{
"service_call_fee": 65,
"labor_rate_per_hour": 95,
"after_hours_multiplier": 1.5,
"emergency_fee": 50,
"parts_markup": 1.35
}## Invoice Generation
When a job is marked complete:
1. Calculate: service call fee + labor (rate x hours) + parts + markup
2. Generate invoice and send to customer via email/SMS with payment link
3. Log to /workspace/locksmith/invoices/Parts Inventory Management
openclaw cron add "0 9 1 * *" --name inventory-check \
--task "Monthly: tally parts usage from completed jobs. Compare to /workspace/locksmith/inventory/current.csv. Flag items below reorder threshold. Generate reorder list."Customer Review Follow-Up
openclaw cron add "0 10 * * *" --name review-requests \
--task "For jobs completed yesterday with successful payment: send short review request with Google review link."For service businesses managing multi-stop scheduling, see the route optimization guide.
The OpenClaw Playbook ($9.99) includes complete service business templates — intake, dispatch, invoicing, and review generation workflows.
Frequently Asked Questions
Can OpenClaw handle after-hours emergency locksmith calls automatically?
Yes. The agent is always on. An after-hours call gets immediate acknowledgment, the on-call tech is notified, and the customer gets an ETA — without you being on the phone at 2 AM.
How does OpenClaw handle the price quote before a locksmith arrives?
Configure your pricing logic in a pricing file. When a service type is identified during intake, the agent quotes the service call fee plus an estimated range for the job type.
Can OpenClaw generate and send invoices to customers in the field?
Yes. When the tech marks a job complete, OpenClaw generates the invoice, calculates the total, and sends it to the customer via email or SMS with a payment link.
How does OpenClaw track parts usage for inventory management?
Each job log includes parts used. Monthly, the agent tallies usage across all jobs and generates a reorder list for anything below threshold.
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